Mobile Dock FAQ

How does the REDFLY Mobile Dock work?

The REDFLY Mobile Dock extends the usability of smartphones via a direct connection through USB or Bluetooth, without synchronization, to a larger display, keyboard and touchpad for easy use of smartphone email, attachments, web, and applications.

How much memory does the REDFLY Mobile Dock have?

The REDFLY Mobile Dock does not have any onboard user accessible memory. The memory used by applications and for data storage is that of the smartphone. This includes system memory as well as the smartphone’s storage card memory. The USB ports on the REDFLY can also be used with common USB memory products (for Windows Mobile phones only at this time).

Can I charge my smartphone from the REDFLY Mobile Dock?

Yes, for those phones which support charging via the USB port. This would be similar to charging the smartphone when connected to a desktop or laptop computer.

What operating system does the REDFLY Mobile Dock use?

REDFLY Mobile Dock has no operating system of its own. It is compatible with select Windows Mobile and BlackBerry smartphones. For the most current list of supported devices, see the list at http://www.celiocorp.com/smartphone.

Which smartphones does the REDFLY Mobile Dock work with?

The REDFLY Mobile Dock currently supports selected smartphones running Windows Mobile and BlackBerry operating systems. There are always new phones being added to the REDFLY compatibility list. Visit http://www.celiocorp.com/smartphone for the latest list of compatible phones.

Do I need to install anything on my phone?

Yes, you'll need to install a REDFLY driver/application on your phone in order for your phone to be able to communicate with the REDFLY Mobile Dock.

How do I install the REDFLY Mobile Dock driver software on my phone?

Installation of the REDFLY driver on your smartphone is done the same way any other application is installed. The REDFLY driver can be installed directly to your smartphone over-the-air (OTA) or via your PC through a USB connection.

Does the REDFLY allow me to use my smartphone to place and receive calls?

Yes. The phone continues to function as it normally does and will allow you to both place and receive calls.

Can the REDFLY Mobile Dock connect with more than one phone at a time?

The REDFLY Mobile Dock can only connect with one phone at a time, but the same unit can connect with any smartphone that has the REDFLY software installed without reconfiguration or additional set up. This allows you to quickly and easily share one REDFLY Mobile Dock workstation with multiple users.

What happens to my smartphone screen when I am using the REDFLY Mobile Dock?

Once connected to the REDFLY Mobile Dock; the information displayed on the smartphone is transferred to the REDFLY. On some smartphones, the screen is disabled and turned off to conserve the smartphone battery power. Others may continue to display information. Once the connection between the REDFLY and the phone is terminated, the phone’s screen becomes the active screen again.

What applications can I use on the REDFLY Mobile Dock?

The REDFLY Mobile Dock supports applications that can be loaded on your smartphone. Some common examples include Microsoft Office Mobile applications such as Word, Excel and PowerPoint, Docs-To-Go, navigation applications and other line-of-business.

Can I open and modify email attachments?

The REDFLY Mobile Dock will allow you to view and modify any email attachments just as you would using the application software installed on the smartphone.

What screen resolutions does the REDFLY Mobile Dock support?

The REDFLY Mobile Dock can output multiple screen resolutions up to 1024 x 768.

Does the REDFLY Mobile Dock support video content that is downloaded to the phone such as Flash or YouTube?

REDFLY does not currently support the playing of digital video from the smartphone.

Does the REDFLY Mobile Dock include speakers or audio output?

No. Any audio content playing on the smartphone while connected to a REDFLY Mobile Dock can be heard either from the smartphone’s headset jack or speakerphone.

What is the warranty on the REDFLY Mobile Dock?

The REDFLY Mobile Dock comes with a 1-year Manufacturer's Limited Warranty.

What types of monitors/projectors work with the REDFLY Mobile Dock?

The REDFLY Mobile Dock will work with any monitor or projector that has a standard VGA connector.

What types of keyboards, mice and trackpads work with the REDFLY Mobile Dock?

The REDFLY Mobile Dock will work with almost any standard USB keyboard, mouse or trackpad. You can use a wired USB connection or an RF/wireless solution that uses a USB dongle/receiver. Many ruggedized combination keyboards with built-in trackpads also work.